AttUverse Complaint

U-VERSE - u-verse package

poncho0723's Picture Reviewed by poncho0723
Complaint 		 0

Just want to add that attUverse sucks some of the reps that work there, like tech support and others they don't have a clue of what they doing they promise the best service but they don't have any course of customer service. I keep calling almost for the same reason all the time e-mail problems,internet problems and tv problems and for some reason I never received quality service. honestly I'm ready to cut services with att or U-verse whatever the freaking name is this company is just a waste of time and money on the future I'm going to make sure not to recommend this company to my friends only to people I don't like.

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Comments - Consumers and Companies Connect by Commenting


mjoyfull says: (1 year ago)
 0
I JUST DO NOT UNDERSTAND WHY ALL THE TROUBLE. pERHAPS THE TROUBLE IS WITH US NOT GRASPING PROPERLY HOW THINGS WORK?

mjoyfull says: (1 year ago)
 0
it is new for them just as uverse is new.Goodness give them a break they are learning. Everything does not come at the snap of the fingers!!

iamtheellis says: (1 year ago)
 0
AttUverse is lazy and does everything in it's power to disrespect the intelligence of their 'valued' customers. No one within the company is knowledgable about their product and they straight up LIE

brucewayne026 says: (1 year ago)
 0
i do agree with you on that!!! and especially now att's going to outsource tech support in the philippines thru sutherland global services. we just hope theyd deliver1!!

remfj40 says: (1 year ago)
 0
Agreed, rep promised things that have not happened and explained technical things that do not work and will not call me back

remfj40 says: (1 year ago)
 0
Agreed, rep promised things that have not happened and explained technical things that do not work and will not call me back

remfj40 says: (1 year ago)
 0
Agreed, rep promised things that have not happened and explained technical things that do not work and will not call me back

bloke1943upset says: (1 year ago)
 0
I to have found that I cannot get into my account, for paying on line etc. Keep telling me Im already signed up. Not too happy at this time

COCO says: (1 year ago)
 0
Wow. I was going to order it. Thanks for the info. I have the same opinion about Charter. They suck & they are using contructors, those guys get $8/hour & have no idea what they r doing.




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