Trane Complaint

Trane - Trane Heat Pump

wwalker's Picture Reviewed by wwalker
Complaint 		 0

I purchased a Trane in 09/05 in 11/07 the heat pump went out and tech came out to fix it had to order part and pay 150.00 labor charge. Now,in 06/08 air cond is not working have gone 2 wks without air sd it was the reversing valve had to order part waited 1 1/2 wk. When they came out different tech put in part and chgd 589.00 for labor because parts are covered by warranty. Guess what!! Not working barely blows cold air..DO NOT PURCAHSE A TRANE!!!!!

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elsmarie says: (4 months ago)
 0
we had a trane installed recently and it went out during the winter and it cost us a ton of money for back up heat until it was replaced ,now here i set this summer in 90+ degree heat with no air conditionig ...at 70 years old its sure not fun to think you have bought the best and ended up with the worst ...its the pits and i am really mad to say the least .....elsie bailey ....

moeman says: (10 months ago)
 0
I got a trane xl 1400 installed in oct 2006 have not had any trouble at all love it . elect went down about 20 percent or so over all payed for the 10 year warranty cost me 4200.00 to have the trane installed then I had new ducts put in after that much money why not buy the 10 year warranty would not do it any other way this way I will not be out any money for 10 years

Shaner says: (1 year ago)
 0
OK Kalikali....there is no Air Compressor in a heat pump. Your statement is completely false. Show me an actual verifiable article stating that. As for Miller, it sounds like the unit may have been installed incorrectly. Or you are working with an HVAC company that is not properly servicing your equipment. People always think it is the brand that is bad, when 9 out of 10 times it is the installation that was done incorrectly. Is the unit sized accurately, was a Heat Load calculation performed on your home at the time of installation. Was the company a certified TRANE Dealer? I would blame the company that you are working with before I lay blame on TRANE.

Miller says: (1 year ago)
 0
Why does it take over 2.5 weeks for local heat and air company to get parts for 1.5 year old Trane heat pump?

kalikali says: (1 year ago)
 0
I agree, I have had several problems with my new Trane heat pump, only after threatening legal actin did I get a whole new unit. They were caught using rebuilt air compressors and old parts.....




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