Time-Warner Cable Complaint

Time Warner poor service-no rebate

samdman68's Picture Reviewed by samdman68
Complaint
 0

Time warner cable's customer service is not worthy. After many lengthy hold time over the phone, you end up talking to non-experienced workers directing your call to only another person with no knowledge of the business. I signed up for the service because of the rebates offered, yet, over three months, no rebate, and customer service has no idea about a rebate. Also, my cable box was replaced three times. Poor equipment and customer service.

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Comments - Consumers and Companies Connect by Commenting


rampage76 says: (10 months ago)
 0
Yeah... I just held 41 minutes to find out what my monthly fee is for internet (the statement shows the bundled amount only).

dog1 says: (1 year ago)
 0
The service is "not worthy" ...not worthy of what?




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