Hughesnet Complaint

Thumbs Down - HugheNet Internet Service

StolioX2's Picture Reviewed by StolioX2
Complaint
 0

The whole experience with this company has been a nightmare.I would NEVER use this service again or recommend it to anyone EVER.The sales person set me up from the beginning, selling me a package that was not what I asked for.The installers that came to my home had to take my computer(it crashed during their install) for the thirty day in home trial period.I Asked the company to extend that and they refused.Since I had this installed, my computer has not been right at all.So far to date I have spent $1600.00 having this installation and repairs.Not including the monthly fee So if anyone out here is considering using the HughesNet ...DON"T DO IT YOU WILL BE SORRY

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cats1979 says: (6 months ago)
 0
This company is AWFUL! A nightmare! It's not all that fast and the time you spend on the phone refiguring your settings you might as well use dial up. It's way to expensive for what you get and they won't let you out of their contract even when your service doe not work most of the time. If your job or lively hood depends on the internet stay away from Hughes. It has cost me clients and business because it fails to work most of the time. The problem is not in the satellite dish, my service has never been out due to snow, high winds etc. A soon as this contract is up I'm going to internet on my cell phone and buying the plug in that will bring that to my computer. Wished i'd known about that before hooking up with this outfit. It's pathetic. Check with your township you live in. Many offer a group discount with satellite companies to areas without DSL. If they don't have it, ask your local government to look into contracting a good company to offer a group rate. We didn't know about this until after we set up the hughes mess. It's $30 cheaper.




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