Cable One Complaint
They have continually...
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Reviewed by usefulid Please Improve |
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They have continually disappointed me with their customer service and price hikes. I finally had the courage to disconnect from them for my internet service and couldn't be happier!
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proving they did it. or so they thought...see attached
The following is my opinion of the events as they transpired.
My original ISP was cableone. I have had Lingo VOIP phone service for a few years before having problems. Cableone began a hard sales push for their VOIP service. Then the cable guys came to my house & said they needed to see how I had my internet hooked up. I asked why & they stuttered and acted stupid. I let them in and they picked up my Lingo modem and looked it over ansd asked me what it was. I told them & they left. Within a hour my lingo phone quit working. I called & complained & told them I never had any trouble with it. They fixed it almost immediately, but I know had marginal phone service, sporadic failures, noise etc. I bought the magic jack voip phone device & my phone was perfectly clear. I started within a week getting firewall warnings of attacks from cableone. My magic jack stopped working. I sent them a nasty e-mail and the problems cleared up, for a while & started again. This time I sent them & magic jack my firewall trace logs. It stopped, but I was so pissed I dumped cableone, and got clearwire wireless cable. For 4-5 days it was flawless, then same 'ol same 'ol. So I called clearwire tech support & they started a song & dance telling me what I knew. I sent them my logs & sent them to Magic Jack and cc my portable drive. I have all the original logs & so does magic jack. clearwire hacked my PC again and erased all my firewall logs...or so they thought. I'm willing to swear in court that this is true & acurate to the best of my knowlegde. This should get them some 9.0 sphincter pucker