Cable One Complaint

w7lpn says: (1 year ago)

 0

They hacked my PC, shut off my only emergency phone service, and erased my firewall logs
proving they did it. or so they thought...see attached


The following is my opinion of the events as they transpired.
My original ISP was cableone. I have had Lingo VOIP phone service for a few years before having problems. Cableone began a hard sales push for their VOIP service. Then the cable guys came to my house & said they needed to see how I had my internet hooked up. I asked why & they stuttered and acted stupid. I let them in and they picked up my Lingo modem and looked it over ansd asked me what it was. I told them & they left. Within a hour my lingo phone quit working. I called & complained & told them I never had any trouble with it. They fixed it almost immediately, but I know had marginal phone service, sporadic failures, noise etc. I bought the magic jack voip phone device & my phone was perfectly clear. I started within a week getting firewall warnings of attacks from cableone. My magic jack stopped working. I sent them a nasty e-mail and the problems cleared up, for a while & started again. This time I sent them & magic jack my firewall trace logs. It stopped, but I was so pissed I dumped cableone, and got clearwire wireless cable. For 4-5 days it was flawless, then same 'ol same 'ol. So I called clearwire tech support & they started a song & dance telling me what I knew. I sent them my logs & sent them to Magic Jack and cc my portable drive. I have all the original logs & so does magic jack. clearwire hacked my PC again and erased all my firewall logs...or so they thought. I'm willing to swear in court that this is true & acurate to the best of my knowlegde. This should get them some 9.0 sphincter pucker