Macy's, Inc Complaint

They don't honor their own receipt

Reviewed by itisalongname
Complaint

I bought a pair of jeans and asked the cashier to put the receipt in the bag. When I went to return it, I just notice "merchant" printed on the receipt instead of "Levi". They could not find what that code stands for and the bar code on the jeans wouldn't scan either. I realized the original cashier must have the same problem, but it was right before store close, she made up something that matched the price. The manager decided "this is not a proof of purchase" and reminded me to read the receipt each time I buy something, that is to say from her own mouth "you can not trust Macy's". Also, she said "My manager won't come out to see you until next week."

This happened on 8/21/09 at Irvine, CA.

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