Suburban Exterminating Complaint

Reviewed by Sharon Please Improve

0

They are the worst! The sales guy comes in and tells you how thorough and supportive the company is and then sets up the first visit. Nothing he said was true. The exterminator was lazy, didn't even try and figure out where the sourse of the problem was and certainly did not do the full service treatment I was expecting. Later on, it came back to haunt me, because they told me that it should have been done on the first visit and that they can't work backward's (Blamed me).

They have different levels of technicians. This is where they waste your time. They never send the right technician, it is usually a junior tech which isn't experienced enough or don't carry the right equipment neded for the job. Then you have to call them back and get a senior tech, rather demand one.

The junior techs are lazy, don't know what they are doing, and unprofessional. They spent a lot of time complaining about their jobs.

It took a year for them to find the nest of carpenter ants underneath our crawl space (thousands). None of them would dare look there before.

Finally, I changed over to Eliminex. I am much happier now.

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