wheelsnext.com Complaint

Theives - Wheels and tires

donzee's Picture Reviewed by donzee
Complaint
 0

My son (in Iraq) orders wheels & tires.
Cap & lugnuts (Pd extra) were missing.
Ive called these crooks a least 15 times , talked to someone twice (Mike #217), sent at least 5 emails, no response, nothing.
Mike promised twice to get stuff out, never recieved anything.
These guys are common theives in my opinion, gives internet comerce a really bad name.

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donzee says: (1 year ago)
 0
real nice response, you did send the lug nuts & centric rings after 3 months, still no center cap.BTY the centric rings are again the wrong size, same deal they fit the car perfect, but wont fit in the wheels that you sold. I have to tell you , it amazes me, if you guys are a top 5K company , I'd sure hate to do business with a company in the bottem 5K, they would use a gun to rob you instead of the internet.

WheelsnextAdmin says: (1 year ago)
 0
Dear Customer,

Has your issue been resolved? If not please let us know. If your issue has been resolved, can you please response here that you have received your product or a refund. It is very unfair to judge a company by this board because we always solve our customers problems, but then no one ever comes back to post about how we resolve all our customer's issues. We have thousands of customers, but no company is perfect and we all make mistakes. Our company was recently recognized by Inc. Magazine in their Inc. 5000 list of America's Fastest Growing Companies. This accomplishment would have been impossible without superior customer service on our behalf. See the link here: http://blog.wheelsnext.com/index.cfm/2008/9/18/Wheelsnextcom-Named-to-Inc-Magazines-Inc-5000-Fastest-Growing-Companies. Thank you and we look forward to the opportunity to serve you all.




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