Elite Personal Search Complaint
Their contract is a trap
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Reviewed by jwm333 Complaint |
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I signed contract with Active Single LLC / DBA Elite Personal Search about two years ago. They claimed they were local in San Jose, the sales rep. named Louis promised me they would have local office and local people (esp. him) would work with closely me to find my life time partner. He spent 2 hours explaining how wonderful their services are. Well, hoping someone could do what they are paid for, I paid them $7900 for a 18-month service, which Elite claimed to be the lowest rate they had. Elite’s San Jose office was closed one month after the interview and Louis never contacted me after taking my money. During the past 2 years, they never set up any date for me – yes, 0 date for two years. I complained but their management never cared to respond. I decided to take it to Santa Clara small claim court to look for justice.
Elite flew somebody to the bay area from LA to attend the court. Before we stood in front of judge, a mediator talked to both of us, Elite agreed to offer $1500 plus another two-year extension of the contract. The mediator used to be a contract attorney, he said the contract would make me look really bad, because there is a “non-refundable” term, so I may leave the court without getting anything. I wanted to know what the court would do, so decided not to take that offer. The mediator was right, the court ruled that Elite did not owe me any money.
I want to say to all who have not signed Elite Personal Search’s contract, people’s complaints on this website are true. More importantly, if you sign this contract with Elite, you are throwing your money away and without getting any protection, not even from court!!! Why? Because Elite spent their money on the attorney fee to draft a contract which will NOT be reversible – UNDER ANY CONDITION.
Although I lost the case, I am glad I did it. if more people go to court and have our voices heard, it will cause Court’s attention.
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Comments - Consumers and Companies Connect by Commenting
0 Ok, sono.. so you were bored in the Elite Personals office (phone not ringing) so you decided to log in and put some nice-nice comments? Too bad these comments dont require only an email to post.. unlimited chances to put posiitive lies about your company.. you may want to start looking for a new job!
0 Sarah... uh.. yeah I have seen your name all over the employee statement comments about how great Elite is.. it's obvious that you are an employee of this scam company and I had the same experience that she did! So find your soul Sarah, if you still have one!
I agree. They don't owe you a thing. This company is extremely successful and has helped an endless amount of people across the country. It doesn't deserve to have people like you slander them in the worst way possible. I met my husband here and a few of my close friends have similar stories. Maybe you should read positive reviews before you blow things out of proportion.
0 Like most other companies they have the right to have a “non-refundable” term in their contract. The fact that they offered you $1500 plus another two-year extension when they were positive that they would win the case, just comes to show how fair the company really is.
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