Pierre Day Spa Complaint

Reviewed by ArleenGarcia Complaint

0

The new owner of this once Wonderful day spa has decided not to honor any gift certificates that were sold in 2006, but have not yet expired. In fact when I spoke with the owner on the phone she hung up on me not once, but three times. She even threatened to call the police on me if I continued to call her.

What kind of a business owner does that! You would think that the new owners would want to keep the existing clients while seeking new ones. This day spa has been sold three times in the last 5 years and each previous owner always honored the gift certificates.
The new owner has not changed the name of the day spa. I may be wrong but if someone buys a company do they not accept all assets and liabilities? She claims she was not paid the money on the gift certificate, the previous owner was. She feels as if she would be paying for the services rendered. All the while, I am out approx $150.00 between two gift certificates. What kind of customer service is this? If she did not want to honor the full amount, why couldn't she try to make a deal with me? Instead she lost a loyal customer, the customers I had referred, and any new business I would have referred to her.

Any comments?

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Pierre Day Spa! Create a support ticket for Pierre Day Spa! More Pierre Day Spa reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• I went to this spa for my...

• Honest guy!!!!
• Solar Rip Off
• Customer Care
• Krispy Kreme complaint
• Horrible
• Unprofessional Services
• love my bike
• WORST CUSTOMER SERVICE in MELBOURNE
• After having a vacuum "repaired"...
• Horrible customer service by the OWNER
• Great Little Family Inn
• Horrible Place To Work
• Very rude & unprofessional service
• While the atmosphere at Cafe...
• Great food - Super nice owner -...
• Bad Clear Coat-2003 Accord

More

• Arby's gift cards
• Laguna Pools,Katy Tx
• horrbile company
• Poor Service
• We purchased a fireplace, garage...
• Shop owner takes customer's cars for joyrides.
• This site is a fraud
• Cuckoo Clock Crisis
• Compliments & Hats Off to Linens 4 You
• Bad service
• AAA-Car Damaged while in their care.
• I took a suede jacket to this...
• No show after ordering parts
• Great job