Tickets.com Complaint

Terrible service. Dont cancel tickets that are behind poles! - online ticket ordering

proreview's Picture Reviewed by proreview
Please Improve 		0  

Tickets.com is the worst service I have ever used to book tickets. They automatically pick the seats for you then give you 5 minutes to rush through the screens typing a bunch of info to get the tickets. But they forget to tell you that the tickets are behind poles and you may not be able to have a full view of the game! But once your order is processed they send you a nice message saying:
"Seat Behind Pole - Possibly Obstructed View"

So they knew it all along! You call their customer service only to hear that they do not refund tickets and that all seats in that section are behind poles or some other element that reduces your visibility. Oh well, warn us before you issue the tickets!

I hate tickets.com.


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incomitatus says: (5 months ago)
0  
Contact your CC company and dispute the charge


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