Anthropologie Complaint

Terrible Service - clothing

casey1392's Picture Reviewed by casey1392
Complaint 		 0

Wow, dealing with Anthopologie online is painful. The online order was split into 2 packages, and one of the packages never arrived. Anthropologie 's policy is that you have to wait 14 days of not receiving the package in order to file a claim. Except of course, in that 14 days, the item that was lost is no longer in stock. Since it's no longer in stock, they might offer to have a store send it to you (after 2 calls). However, you have to give them your credit card number again so that they can charge your card again for an item you've already paid for. They say they credit your account when the claim with the shipping company comes through. I don't think so. NOT paying TWICE for an item you don't even know will ever come. Never encountered such terrible service and policies. Never heard of making a customer pay twice when they don't even receive what they've paid for (and hope that they'll get some money back)

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Anthropologie Reviews and Complaints More Anthropologie reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 6x1 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Anthropologie reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team