McDonald's (McDonalds) Complaint

Reviewed by HateBadService Please Improve

0

Went to the drive thru on my way to work at McDonalds on Alma School just North of Guadalupe in Mesa. I wasn't in a hurry, I actually left home early. This drive up has to lanes there wasn't anybody in either lane so I drove up the the ordering microphone and waited. Nobody greeted me so I started saying "Hellooooo, etc." A lady ask for my order and I said a sausage mcmuffin with the folded egg. I have ordered it this way for a few years. I saw sausage mcmuffin come up on the screen and she asked what else I wanted aand I said just the sandwich but I want to make sure it has the folded egg. She then asked what I want. I repeated everything. Meanwhile an SUV went in the other lane gave her order and went to the window before me this person took so long. I drove up to the window and asked what that was all about and the girl at the window wasn't the one taking my order. I said fine, paid drove up to get my food, started to drive off but thought I better check the sandwich. There was egg and cheese...no sausage. I went in the restaurant asked where the sausage was and the girl said I said I didn't want sausage. I said she was mistaken and asked for a manager because she had such a bad attitude, was the person who took the order and didn't even say she was sorry. I was floored. She said she was the manager and looked as though she just came in from doing yardwork. Sweats, hair messed up, a little dirty, etc. The other employees looked great. I got my sandwich, went to my car, checked the sandwich and there was egg and sausage, no cheese. No I am upset. Oh and no longer on my early to go to work. I asked if she was simply unable to understand simple sandwich instructions. She was very rude and told me I said I did not want cheese. I said what part of any of this conversation held any phrase remotely saying no cheese. She tossed the bag with the new sandwich on the counter. That was it, I asked what time her manager was coming in; 8:00. I called after 8:00 and the other manager found the story funny but at least somebody finally said those simple words, "I'm sorry"' I also get a free sandwich next time I go there....guess I better leave twice as early that day if I want to collect. LOL

	Are you a decision maker at this company? Claim this company
	Company: Respond to this review
	Consumer: Post a reply for this review
	Write a review about McDonald's (McDonalds)!
	Create a support ticket for McDonald's (McDonalds)!
	More McDonald's (McDonalds) reviews, complaints, compliments and support tickets

• PHX AZ 24th St & Osborn
• Corruption? JOY!
• Nasty, Disgusting, Vile
• Water
• Everything and the Kitchen Sink
• Bad Sundae Service
• Oil saturated FF
• complaint
• charged for chicken sauce
• Worst Maccas in World found!
• COMMON SENSE
• FED UP!
• rip off
• THEY FORGOT ME
• Premium Coffee
• Simple Math

• stupid managers
• Complaint against store in Discovery Bay, CA
• McDonald's Corporation (Mexico,MO)
• Lousey Food
• Something is wrong
• McDonalds Terrible Service
• What can I say...I'm a slave to...
• cant get an order right
• complaints and a compliments
• I don't like being called a liar
• McDonalds
• didnt make order plain as requested.now i have a allergy
• THE MC DONALDAS THAT I WENT AND...
• Horrible Customers Service!!

• Clean up your act
• Terrible Customer Service
• Terrible, called to cancel...
• unprofessional
• Cars.com commercials are terrible
• Terrible Internet Service Co.
• Worst Company Ever !!
• Terrible experience
• terrible customer service
• terrible customer services
• Terrible
• Cox is terrible
• Treat Employees terrible
• dont do this to yourself!
• Live for Tomorrow
• Leslies is terrible. Take you business else

• I was at Braums in Monett MO....
• McDonalds Terrible Service
• Terrible Service
• Bad customer service
• Refinancing
• Terrible Customer Serivce - RUDE!
• LOYAL CUSTOMER TO A TERRIBLE BANK
• store manager has very bad attitude
• terrible
• Terrible, Terrible
• Murder in the Abbey
• Brakeplanet Terrible Customer service
• I have had a terrible experience...
• Paypal's service is great but some of their live support people are quite terrible