Dell Inc. Complaint

Talked to 7 people before helped - Keyboard

jbderlc's Picture Reviewed by jbderlc
Complaint 		 0

This is the worse service from compny tht i've ever hd. I'm typing with my new keybord tht is defective.

ll I ws trying to do is get replcement.
The letters 1qaz (using on screen keybord thru Accessibility on my computer to give the defective letters). It took 1 hr and 15 min for them to authorize a replacement. Everything I use is Dell, but no more. Was getting ready to order a new computer from them until this experience.

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