This company will not contact you or will lie to you about following up on your missing merchandise. I have reported my experience to law enforcement and stop payment, vendor dispute with credit card company. Mercantila apparently is a labyrinth of DBAs including: The Internet Superstore, DriveSPEED Designs, The Brown Box, Red Carpet Shopping and who knows what else. Do yourself a big favor and do not buy from this entity.
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"I forwarded my review to my friends and to the company I reviewed. They told me they would never replace the product I bought there but when they saw the review they made good." Anonymous