Verizon Wireless Review

Still Happy With Your Service. "But" Your VCast Content Is Still Lagging Badly Behind Everyone Else... - VCast Video & TV Packages

the2ndflood's Picture Reviewed by the2ndflood
Almost There 		0  

Now that I have been with Verizon Wireless for 2 months; I can honestly rate the VCast TV and Video offering. I am one of those customers that loves using advanced features like TV, Radio, Clips, Streams, ect. With Sprint I used all of those. With Verizon though,... More...





Comments - Consumers and Companies Connect by Commenting


the2ndflood says: (3 months ago)
0  
UPDATE: A guy contacted my from Verizon's Executive Relations dept. It seemed like he was in a big rush and didn't want to spend too much time on my suggestions, but he did look into my feedback.

1.He stated as of now, there is NO plans of upgrading the quality of VCast clips. That there VCast is in line with other carriers. Which is false, but this is what he stated. In reality though, both Sprint and AT&T have better quality and offer lots of options to their TV/Clip plans. Verizon is still pretty new to the TV and Clip game; so they have room to grow. Sprint has been offering TV and Clips since 2003.

2. He also stated he is aware of the complaints of the lack of clips and updates to those clips and that Verizon might address this later on. He said he would contact me if and when these updates are made.

3. He also stated that VCast TV isn't theirs; which I knew that; it is Qualcomm's offering. So Verizon can't force Qualcomm to update the channels, but Verizon has recived complaints just like mine and Qualcomm is suppose to be addressing the lack of channels as time goes on. Which I really don't understand why it is such a big deal. Network channels are more then happy to offer their TV service to wireless carriers. And Cable networks have already made agreements with companies like MobiTV. So Qualcomm has a chance to offer the best mobile service service possible; I just don't see why they are so slow to offer better packages. MobiTV has a market cap of a few million dollars; while Qualcomm has a market cap of 90.88 BILLION dollars!!!! So it's not a money issue!

So it's nice that Verizon got back with me and claimed to take my suggestions into consideration. Qualcomm so far as made ((ZERO)) effort in contacting me. It is nice though when a company makes me feel like I am wanted as a customer. Something I USED to feel with Sprint; but stopped feeling a long time ago.



Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*Do the math: 4+3 =

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More Verizon Wireless reviews

Similar reviews

User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team