Sprint Communications Co LP Complaint

Sprint customer service - Sprint PC service

JaniceR's Picture Reviewed by JaniceR
Complaint 		 0

What a rip off company! I had been a loyal Sprint cell phone user for many years. Somehow with a mail address change I missed a payment. Sprint called me and offered me a $50.00 credit to pay the late bill if I would keep service for 2 years.....little did I realize that if I cancelled service before the 2 years expired that Sprint would charge me.....hear this.....$150.00 for breaking the contract. I called them, wrote to them via US Mail and via e-mail. Nothing in the way of accomodation. Wow!!! Sprint made a $100.00 profit on that one!!! Do not under any circumstance agree to such a deal with Sprint. So far, I am a happy Verizon user. By the way I canceled Sprint because I kept getting dropped calls when we were in Florida for the winter.

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