1-800-Flowers.com Consumer Complaint

Please Improve

So on Febuary 1st I pre-ordered 2 dozen roses to be delivered to my wife on Valentines Day

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So on Febuary 1st I pre-ordered 2 dozen roses to be delivered to my wife on Valentines Day. One would figure that 1-800-Flowers.com in return would call a local florist soon there after and make the arrangements. Well its Valentines Day and I get a call from... More...


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PharmGirl says: (5 months ago)
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I have had the worst customer service experience with 1-800-flowers. They even admitted they made a mistake, but still didn't issue my refund. I am filing a claim through Visa now. You might check with your credit card company or bank and have them investigate for you. I have had to do this one time in my entire adult life, but Visa took care of everything for me.

karynleitner says: (6 months ago)
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I also had a problem with customer service that day & the following day. After customer service was no longer receiveing phone calls, the company continued to take orders.Please report to Better Business Bureau and continue to work hard at spreading the word.



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