sears 1646 Complaint

Sears optical dept - optical

snyder6803's Picture Reviewed by snyder6803
Complaint 		 0

The pineville optical dept is unorganized and the doctor must be going through a financial mess because he didn't see me all he saw was money.He made it a point to tell me he wanted to charge more but the economy doesn't allow it.They are already priced higher than most places.I went back to him because of my first visit with great service. He was very impatient and couldnt get me out of there fast enough. It took over 30 days to get my trial pair of contacts. The perscription is not correct. I will have to go back now. This is my second time there. The first time was very pleasant and I recommended them to everyone. The doctor does not seem like he is into what he does anymore. I will not return to them after my recheck. They fired someone between my visit and trial pair and the lady they have transfered in is rude and doesnt care about customer service.

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snyder6803 says: (6 days ago)
 0
I just had my recheck. The was a 100% change in level of service by all off the staff. This was the way I remember it the first time I went there. I feel should give them the cheers like I did the jeers. I would return here based on the level of service I received today. Thorough, courtious service. Nice turnaround.




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