Sears Home Service Complaint

Sears, YOU SUCK! when it comes...

Reviewed by Dennis
Please Improve

Sears, YOU SUCK! when it comes to customer service.

My Kenmore diswasher stopped working after four years . Leaking all over the floor so i went online to set up an appointment to have their service department come out to the house and look it over. For their fee of $50.00 . I took off work a half a day just to make sure I would be there when he arrived. You have to schedule morning or afternoon with them. So I get home, Hang around the house all afternoon and when it gets to be about 5pm I decided to call and find out where this guy was. Well after 10 minutes of talking to their HI Tech Crap of an automated answering service I got some one to talk to. They tried contacting the service vehicle but of course the excuse I got was that their computer system was down. You know how many times I have heard that . Give me a break. To say the least I lost a have days worth of wages becuase of this and I canceled the appointment. Never ever again will I rely on Sears for anything. YOU SUCK, Sears!

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