Sears and Roebuck 2043 Complaint

Reviewed by damarach Complaint

0

I called the 1-800 number and scheduled an appointment for July 26th Sunday @ 3pm at the Sears Portrait studio at Fair Oaks Mall., VA. Then I get a call from the store asking me to reschedule as they cannot accommodate us as there is only one person at the studio. They said the 1-800 customer service has not idea of the schedules at the store. But I don’t get the time I want so I had to cancel. Then I called the 1-800 number again and this time I scheduled for July 26th @ 4pm at the Sears store at Dulles Town Center. Just to double-check/confirm my schedule I call the Sears Store at Dulles Town Center and left a voice message asking them to call me back to confirm. No one called us back. We go to the studio @ 4:08pm and since we are 8 min late and there was someone scheduled for 4:30 had arrived before us we were denied service. I said we will wait until the party who arrived before us are done and we can go after them but even then we were denied services. We had a 5 month old baby and it would not be easy for another time and requested to accommodate us after the other party was done but it was of no use. We were told ours was a 1 hour session and that they close at 5pm. If they close at 5pm how did they even schedule someone at 4:30 for another 1 hr session? On the whole, it was a very very disappointing and unsatisfactory experience. It was very unprofessional of the agent at the store. I will never again shop at Sears. I have now rescheduled our photo/portrait session for our baby at JCP. I will surely share my disappointing experience with all my friends and relatives.

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Sears and Roebuck 2043! Create a support ticket for Sears and Roebuck 2043! More Sears and Roebuck 2043 reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• Never made right
• Customer Service
• Sears Compliment
• Sears Reviews
• Sears Customer Service

• Personalized artwork that spiced up my room!
• unfair
• AMAZING SPIN
• Nordic track
• I have a new Sears Washer Dryer....
• Sears customer service
• Shipping vs My Time Is Valuable.
• Sears Consumers Beware
• dishwasher repair
• Sears customer service
• Sears Home Improvement
• honesty policy?
• Snow Blower
• Sears Home Service STINKS
• SHUT SEARS DOWN!!!
• Sears

More

• Sears home service/repair
• NEVER use the Repair Center
• Once upon a time
• I hope Sears goes out of business!!!!!!!
• Dell F12GNH1
• Garmin ad with bonus beanbag dash mount
• Sears repair #0008109
• Sears
• BAD LENS
• SEARS REPAIRS
• Thank you Sears
• Shed Installation
• Direct phone number for Sears complaints
• Bad Experience W/Sears Repair Service