Sears Complaint

Sears Parts Department in Pineville, NC - Part Department

monzavifar's Picture Reviewed by monzavifar
Complaint 		 0

Very rude and incompetent people @ Sears in Pineville, NC. I will never go back there to order any parts. As matter of fact I will avoid Sears products in order to avoid using their Parts Department.

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SearsCares says: (2 months ago)
 0
Dear Monzavifar

I am sorry to hear about the unsatisfactory service you received from Pineville parts center. Our goal at Sears is to not only meet but exceed our customer’s expectations and at this time we have not done this for you. My name is David and I work for the Sears Cares executive team and we want you to know we are here to assist you. At your convenience please contact my office via email at searscares@searshc.com so we can further discuss your concerns. Please provide a contact number where we can reach you at your convenience. In addition please include your screen name in the email so we can reference to your posting.

Thank you,
David V.
Senior Case Manager






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