direct tv Complaint

Scam - rebates and bundles

Reviewed by jlawrence
Complaint

Direct Tv - such a bad experience.

I am a new customer. Initially I talked to 7 different people got 7 different prices. I was on the phone 2 hours.

They promised rebates off your D-tv bill and AT&T bill. So I went and signed up for my rebated when my bill came it was not on there.

So I called in to get it fixed was on the phone another 30 mins. Had to ask to speak to a supervisor to get them to give me the rebate. Then I found out that I had to call AT&T for their supposed discount. They informed me that I had a basic phone line and therefore did not qualify for the discount. So there is some false advertising going on with D-TV. So not happy with this company!! They lied and they have employees that do not speak english so getting help is not really possible. I wonder if that is on purpose, I think so. Now I'm stuck in a 2 year contract, that they did not disclosed while I was signing up (for 2 hours). Only found out that tidbit of info after the fact. My suggestion is to stay with comcast or try dish network.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about direct tv!

	Create a support ticket for direct tv!

	More direct tv reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 9x6 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

More direct tv reviews

Similar reviews

MeasuredUp Success Stories

"MeasuredUp solved my problem with my internet company. They would not return my call but after I posted a review a customer service rep emailed me." Joe S.