Samsung Review

Samsung Support Is Good

bndc0626's Picture Reviewed by bndc0626
Review 		 0

I recently reported a problem with my Samsung phone, that I purchased signing with a phone carrier.

I called Samsung and not only was Customer Service Courteous and helpful, (a breath od fresh air), but she also offered a way to email a UPS shipping sticker to me to return my unit for service and I have been tracking the service through their website.

I was able to see without calling or waiting on hold they have shipped my repaired unit back and is in my local area!

It was traumatic not having my phone during the recent holidays, but their service helped, enough for me to recommend to my friend that he purchase a Samsung 32" LCD HDTV.

The only negative thing I would say is about their website, which can be a bit difficult for a novice...

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Samsung Reviews and Complaints More Samsung reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 9+7 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Samsung reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team