Sears Home Service Complaint

SEARS HOME SERVICE - call center

SSCARO's Picture Reviewed by SSCARO
Complaint 		 0

I called to schedule a Sears service for 2 appliances. I purchased an plan for my 1st appliance and was told that since i had multiple appliances my 2nd appliance would be 32.99. when the tech showed up he repair the 1st appliance and told be another repairman would be there to fix my other appliance. when he arrived he told me the service fee was 65.00 I told him I was told it was 32.99. He canceled the service and told me to call Sear Service. I called and was told that the 2 appliances had to be of like kind, and since one appliance had been serviced there was no longer a second appliance and I would have to pay the regular rate. After calling and speaking to many people for approx. 5-6 hours on the phone I was told the best they could do for me was to send me a $30.00 gift card which COULD NOT BE APPLIED TOWARD MY SERVICE. SEARS SUCKS!!!!!

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Comments - Consumers and Companies Connect by Commenting


forgot says: (10 months ago)
 0
How many comments do I have to make.

forgot says: (10 months ago)
 0
your service complaint is as bad as you service.

forgot says: (10 months ago)
 0
read the one I just typed

forgot says: (10 months ago)
 0
I sent you a letter yesterday on the computer and you called and set up a time for today. Today you call and cancel it. Please give me the address that I can send the part back and get my money back. I am very upset with your service. Sarah Sweet, 3 Longwood Road, Salem, NH 03069 I only have one e-mail address what do you mean I can't register twice with the same e-mail address?




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