Guardian Mattress Pads Complaint

Rip Off

Reviewed by pippen22
Complaint

I purchased a brand new bed and was offered a mattress pad that was to protect the mattress from stains. My dog peed on the bed and it went right through to the mattress. I filed a claim with the mattress pad company and they said I had to wait 7 to 10 buisness days for someone to come out and clean the mattress. After 9 business days I hadn't heard from them and contacted them again. They said I had to wait another 7 to 10 business days. I spoke to a supervisor at this point and then had an appointment for someone to come out the next day. The man came and took pictures of the mattress and acknowledged that he smelled the urine. He wiped the bed with a cloth and some chemical for about 5 mintues. He then left. The bed still smelled like urine. I contacted Guardian again and was told I had to wait for my letter. I received the letter and it stated that my claim was closed since they could not see a stain on my mattress and they were not responsible for odors.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

	Post a comment for this review

	Write a review about Guardian Mattress Pads!

	Create a support ticket for Guardian Mattress Pads!

	More Guardian Mattress Pads reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE:

	Business owners and decision makers: Claim this company

	Companies: Respond to this review

	Click here to take the pledge

Share This Review

Link to this review, copy and paste the code below to your website or blog

Comments - Consumers and Companies Connect by Commenting

^*Companies: Reply to your Customers here

Add Your Comment:

^*Do the math: 4x1 =

This is to ensure you are a human user. Please do the math.

^*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

^*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..

Similar reviews

MeasuredUp Success Stories

"I love going out and telling people that are rude to me that I am going to write a review about them on MeasuredUp and then watch them try and be nicer so i will write a good review." Patty Q.