Circuit City Complaint

Rick Mann i bought a high pricke...

Reviewed by RickMann
Please Improve

Rick Mann

i bought a high pricke laptop with a accidential warrenty plan. I I broughjt it to Circcuit City for minor reparis. a onth and ond half later I found someone dropped it and it was destroyed. The person who checked it in knew it w32as not damaged. City advantage offered me a computer for half the value and canceled my insureace as they said they replaced the computer. The problem was they destroyed it. Theyu made me pay.This willend up costin me $1500.00 as I had to get antoehr computer and a new warenty. Replacement means notihing. City advantage told me to read the fine print. It did not matter if I dropped it or they did. I lost all my programs , my data I had backed up. I lost one month and a half of use and they do not even seem to feel bad about it. City Advantage said customer care was none of their concern.. The manager of the store said, hey had no proff it was not damaaged, but they did not take pictures. I fond out that Tosheba wil give a warenty ontheir products and willcome to yor house ot fix it. I am canceliing allmy City Advantage warentys and going straight to the complanys to get warenties becasue they care.

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