Pier 1 Imports, Inc. Complaint

Reviewed by ServiceManager1 Complaint

0

I tried to exchange a gift which was a duplicate of something I already purchased some time ago. The total amount of the gift was $6.83 with tax and all I wanted to do was exchange for something else. According to the salesgirl in the store "policy" was that I had 30 days with gift receipt to return it. Well the gift was purchased a few months ago and I had just received it less than 30 days ago (Christmas 2008). My point was that "I" had just recieved it and it was within 30 days and all I wanted to get was something that I really wanted. Finally after talking to "customer relations" on the phone I was placed on hold when I asked for the custome Relations manager. I was left there for 5min and "he" never came back to the phone. Its not a suprise that they are closing stores. Who wants to shop in a store when all that matters is how much they sell not how much they can make a customer happy. So for $6.83 I will take my business elsewhere, I'm sure they won't be open for much longer in this economy anyways!

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Pier 1 Imports, Inc.! Create a support ticket for Pier 1 Imports, Inc.! More Pier 1 Imports, Inc. reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• customer
• CUSTOMER SERVICE
• Out of the way Places Here
• pier1/feedback1
• # 8554
• Pier 1 Imports customer service
• Store #1165
• Pier 1 Imports customer service
• recent purchase
• consumer
• Pier 1 Imports customer service
• Good Service
• Store #1122
• Pier 1 Imports feedback
• pier 1 imports, inc.
• Pier 1 Imports good job

More

• Pier 1 Imports Inc.
• Pier 1 Imports Sofa-Allegro
• Excellent Customer Service!!
• Customer questioning
• Salesperson
• location comment
• BEST PLACE
• store customer service
• satisfied
• Great satisfaction
• Pier 1 Imports, Inc
• sandy
• Great Candles
• PMAT LEAF JA

• Dell Customer Service
• Not Happy
• return
• Return status in writing
• Return
• Refused to accept return
• E-Cost Retuns
• Don't Purchase!!
• go somewhere else
• DO NOT Purchase from this store!!
• Terrible Return Policy
• terrible customer service
• Return Number
• I have been trying to return an...
• Outrageous Charges
• Remind to check IKEA return policy before buying.

More

• Unable to Obtain a Return Number
• LOUSY SYSTEM
• Hollister Return Scam
• efaucets beware
• Return Policy Unfair!
• return
• Horrible!
• return policy, outsourcing
• Bad return policy & low quality clothes
• Hardly Convenient
• Return policy
• The worst!
• Ecost Customer Service
• CRAPPY SERVICE