Ulta Complaint

Refuse to waste my time

Ard1's Picture Reviewed by Ard1
Complaint 		 0

For the 2nd time in less than one month, I've had a bad experience with Ulta . Both of my complaints involve the lack of stock of advertised items. The first disappointment came when I went in on a Tuesday evening after the Sunday sales ad came out. SEVERAl advertised items were already out of stock. I was told a truck should be in on Friday, I should return then to see if any of the items came in.....
Well guess what???? It happened to me again this week. I went in on Monday morning 8am (holiday hrs) to purchase a few things that were advertised. I was successful with one item, the other 2 item's were completely sold out. When I asked the associate if the 2 item's were sold out, she said "I'm sorry, yes they are, but we will be getting a truck in on Wednesday. You can check back then."
No thanks, I will not waste anymore of my time!

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imakepeoplebeautiful says: (9 months ago)
 0
Were they hot holiday items? In most store during holiday season espeially, companies only send a certain amount of items to leave room to order others as well. Store do get restocked, but unless you are there the day certain items get in, it's not the stores fault who buys what and who doesn't. Maybe you should complain about all the customers who bought the items out instead of the store who does their best to get items in stock through holiday and make sales goals.




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