Melt-It Off with Mitch Gaylord Complaint

Read the fine print or pay way more than this product is worth - Online Starter Package

dissatisfied78's Picture Reviewed by dissatisfied78
Complaint 		 0

I won't knock the actual workout because I think that is fairly sound but I do definitely have a bone to pick with the automatic enrollment in the Essential Boost reorder. I had read the fine print where it said you would automatically be sent a new bottle of the Essential Boost so I did try to cancel that portion of it, unfortunately, apparently I didn't get it canceled soon enough because I was sent my 2nd bottle of the pills and assured by customer service that the automatic service on my account had been canceled and that I would not be charged anymore. I was charged $26.98 a couple days later on my credit card and now a month later I have been charged an additional $19.99. I tried emailing customer service, no response. I just got off the phone with a customer service rep who actually got loud and cut me off when I asked for an explanation as to why I had been charged for anything after I had canceled the service. She said its clearly stated (I still don't see where) that the automatic service comes with a convenient 2 payment option so really that little bottle of pills costs $47 and they're kind enough to allow you break that up into 2 payments. I would highly recommend buying this product through ebay or amazon and make sure you avoid the "Essential Boost" scam part.

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