priceline.com Incorporated Complaint

Priceline.com no savings on this hotel deal! - Bid on Hotel Room

stewart123's Picture Reviewed by stewart123
Complaint 		 0

I bid for a hotel and was happy to receive the reservation at the Fairmont Newport Beach hotel UNTIL I found out that there is a mandatory $28 a day fee (plus a tip) just to park a car. This hotel is located in a place that is not close to shops or restaurants, so a car is necessary. It is unfair to make a bid only to find out that there is an automatic increase of around $33 a day. My savings were instantly gone! I would be happy to trade this reservation for another hotel in the same area and category, but Priceline would not make a change or cancel my reservation. They were inflexible, and I will not do business with them again if this is not resolved. I will make sure that others are alerted to this deception by writing about Priceline on as many sites as possible if this is not resolved in the next day or so. My first choice would be to have Priceline simply cancel this reservation. My second choice would be to have them put me in another 4 Star hotel in the same area without the steep parking fee. Reservation #724-308-101-02 Anne

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jpr8108 says: (5 months ago)
 0
I am in a similar situation and will not use priceline again.... the hotel claims there is a mandatory $32/night parking fee! The idea was to save money... not get ripped off!




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