Sears, Roebuck and Company (Sears.com) Complaint

Poor shipping container

Reviewed by klbackes
Complaint

Took me three (3) tool carts delievered before one was not damaged beyond use. The cart shipped from China, the packaging is subpar. Item weights over 110 lbs and they had only 1/4 inch styrofoam packaging that that had broken up in shipping. Top of one cart completely broken off, other sides damaged and one without a key, so could not open cart to get to hardware.

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