TIVO Complaint

Poor Service Tivo has the worst...

WendyGeffner's Picture Reviewed by WendyGeffner
Please Improve 		0  

Poor Service

Tivo has the worst customer services I have ever seen.

They were not capable of making a simple credit card information update wich resulted in me having to call over six times and loosing many of my recordings. Not only were they not able to fix a simple problem but the make you wait over an hour just to get to the right person. And after you get to the "right" person, they keep putting you on hold until you're reduced to tears from frustration.

The president of this company should fire everyone in customer service and hire more qualified people.

I will think twice about purchasing any service or equipment from tivo unless you feel like being treated like dirt.

Wendy



Post a reply for this review Post a reply for this review   Write a review about TIVO!




Comments - Consumers and Companies Connect by Commenting

Comment on this review and share your stories, thoughts and advice

Post a comment for this review

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.


*Comment


*8 multiplied by 2 is:

This is to ensure you are a human user. Please do the math.

Share This Review

Bookmark/Share this review
Digg   Facebook   Reddit   StumbleUpon   del.icio.us   Google

More TIVO reviews

Similar reviews

User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team