Millennium Camera LLC Complaint

Please beware of the "Bate and...

Reviewed by cheridavis
Complaint

Please beware of the "Bate and switch" practices of the Millennium Camera LLC company locate at 337 East 89th Street, Brooklyn Ny. 11236. I purchased a camera lens for my daughter for Christmas, on line. They have 7 day retun policy. However they had an extended "Holiday" policy of 7days after Christmas, if you asked for it in the comment section at check-out. Which I did. I also called, to make sure it had been recorded, I spoke to an associate there which gaurenteed I had this extended return policy. I actually upgraded my purchase with this gentelman. When calling the day after Christmas, to inquire about the extended warrenty I had purchased I encountered several very rude employees. I decided to return the product because of this. At this point they told me I had not recieved the "Holiday terms". That I would have to show them the written proof on my reciept, which conveinantly was not printed. When I asked to speak with a supervisor I was consitantly put back into the customer service "40 min. hold pattern". Long story short this is a classic case of "Buyer beware". This is from their web-site: Our Guarantee
Millennium Camera offers a 21 day Satisfaction Guarantee policy to all our customers....right.......

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