Millennium Camera LLC Complaint

Please beware of the "Bate and...

cheridavis's Picture Reviewed by cheridavis
Please Improve 		0  

Please beware of the "Bate and switch" practices of the Millennium Camera LLC company locate at 337 East 89th Street, Brooklyn Ny. 11236. I purchased a camera lens for my daughter for Christmas, on line. They have 7 day retun policy. However they had an extended "Holiday" policy of 7days after Christmas, if you asked for it in the comment section at check-out. Which I did. I also called, to make sure it had been recorded, I spoke to an associate there which gaurenteed I had this extended return policy. I actually upgraded my purchase with this gentelman. When calling the day after Christmas, to inquire about the extended warrenty I had purchased I encountered several very rude employees. I decided to return the product because of this. At this point they told me I had not recieved the "Holiday terms". That I would have to show them the written proof on my reciept, which conveinantly was not printed. When I asked to speak with a supervisor I was consitantly put back into the customer service "40 min. hold pattern". Long story short this is a classic case of "Buyer beware". This is from their web-site: Our Guarantee
Millennium Camera offers a 21 day Satisfaction Guarantee policy to all our customers....right.......


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