ecost.com Complaint

Platinum - Platinum membership

texaso's Picture Reviewed by texaso
Complaint 		 0

I purchased a Platinum membership with some misunderstanding on my part. I , however called within twenty minutes of my purchase to cancel . I had not even received a confirming Email.

They refused stating that they "could not"
refund. As usual there were communication problems and the answer to all my concerns were addressed with a by memorization policy phrase.

If a customer is dissatisfied within five minutes and has an unused product but is refused refund 15 minutes later, imagine what will happen if you buy something expensive .

I will know better next time. Service and customer sat were shipped out of this country along with jobs.

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