Melt-It Off with Mitch Gaylord Complaint

Phone Order not so easy...Lots of extras I didn't want

cindylou's Picture Reviewed by cindylou
Complaint 		 0

The phone order line 1-800-445-8121 was not easy. Took forever as they try to sell you the kitchen sink and much more besides the 14.99 offer! They get your credit card number before they start hitting you with all these extra's that you need to 'decline' to avoid auto charges to your credit card every month and renewals of these add on's. Listen carefully and hit '0' to decline. At the end of the call it just ended, never informed me of the 'charge' amount on my credit card. I now have to call Customer Serice 1-800-901-6184 on a weekday to try to verify that I was only charged the 14.99 per kit (I ordered 3) plus S&H. Or to 'cancel' if I find I was charged for any of the extra's that I declined on. If ordering on the internet website I understand you have trouble opting out of these extra's and must carefully read all the fine print in order to avoid these extra's that could mean multiple monthly charges for vitamins, medical, dental, and vision insurances, extra G-balls, extra vidio charges etc. This list of extra's goes on and on and on. Many of them would mean monthly charges to your credit card for renewals of these products/services. BUYER BEWARE! I'll post how this all turns out for me. I recommend phone ordering over the internet as they clearly state on the phone order what the offer is and allow you to hit '0' to decline on each offer. ONLY complaint I have is how long it takes to place the order and that they don't at the end of the call state what the charges to your account are or allow you to go back and change anything.

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