www.ftd.com Complaint

Petal Patch of Katy, TX - FTD FLORIST - PetalPatchKaty.com

ScrapbookSupplies's Picture Reviewed by ScrapbookSupplies
Complaint 		 0

I ordered flowers online with this company because they were a FTD Florist local to the area that I needed them delivered to. The driver couldn't find the house, spoling the surprise, having to call for directions.

With delivery charges I paid approx. $50 for a small, THREE FLOWER arrangement. The day the arrangement was delivered one flower died, by the second day the other 2 flowers were dead.

I called the Petal Patch Florist and the lady told me this is a common problem with this type of flower and they don't know they even sell this arrangement. WHAT? No offer to replace or refund - Just that this is a common issue with this type of flower, that they don't live well in foam. I told her that it cost her a customer and she let it go with a "too bad" attitude. I can't hardly believe it!

Never again.

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