Sam's Club Complaint

Reviewed by regina Complaint

0

POOR DOCUMENTATION: Just a word of warning when calling into Sam"s Club to write down dates, times, and especially who you speak with. In Oct my account was closed, I paid what was due. The next month i received another bill with late fees not reflecting the paid in full payment i made. I called and requested at that time to waive the late fee as t he account was closed and the payment was made in full the day before it was due, and because of the check having been mailed and received 5 days later, they informed me the fees had been waived and my balance was 0. In December i got another bill, this time i wrote the name of the person i spoke with, a nd was informed my balance was 0. I received a January bill today and now theres late fee on late fee on late fee. I contacted Sam's club and was informed t here was no documentation regarding my balance being 0. I now am writing a letter to GEMB/SAM's Club out of El Paso TX to try to clear this matter. And by the way they don't record every conversation, cause had they recorded the times i called, they would have had their documentation on tape.

CUSTOMERS RESPOND HERE: Post a comment for this review Write a review about Sam's Club! Create a support ticket for Sam's Club! More Sam's Club reviews, complaints, compliments and support tickets

BUSINESSES RESPOND HERE: Business owners and decision makers: Claim this company Companies: Respond to this review Click here to take the pledge

• Inflexibility of Service
• Sam's club and its rule making
• Sam's Club customer service
• spencer
• Sorry Service At Sams
• Pharmacy
• Ten Years Means Nothing
• 10 Years Means Nothing
• I just started my membership...

• READ THE FINE PRINT!
• AAMCO Poor Service
• Titan Tax Relief
• I will spread the word.
• complaint
• cross stitch fabric
• BAD DEAL
• Poor Customer Service
• Poor Service
• rebates
• Poor product and service
• Don't go here
• Stay away from B of A
• Poor Customer Service
• Poor Service
• Comcast Makes an Environmentally...

More

• Esso disrespects customers
• I recently changed jobs, which...
• Media Max Horrible Horrible Horrible
• Poor Service
• Applebees customer service
• THEY CHARGED ME 97$ FOR GETTING NOTHING
• Beware!!!!
• The worst store to deal with
• landlord/tenant issue
• return policy, outsourcing
• what a scam
• Smart Carpet is a disaster
• Scam
• I want out!!!