Northwest Airlines Complaint

Northwest Airlines can't find their ...

Reviewed by donsk
Complaint

I've been trying to book a round trip flight from DTW to BOD; until November 18th it is possible to get Northwest Airlines 8113 operated by Air France -- AF 7625 from BOD to CDG, after that the co-branding disappears, only AF 7625 displays at 10;40AM.

So I filled out the form at NW site--with a reply that says all the NW seats must be filled after the 18th; called customer care, same non-response. Emailed Northwest.Airlines@nwa.com with this reply:
Thank you for contacting Customer Care.

Matters of this nature are best handled by one of our International

Reservations Sales Agents. You may contact them toll-free at

1-800-447-4747. They will be happy to assist you.

Again, Mr. Klein, thank you for writing. We hope to welcome you onboard
a future Delta Air Lines flight.

Sincerely,

Michelle Mohr
Customer Care
Northwest/KLM/Delta Air Lines

Northwest Airlines is now part of Delta Air Lines

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