BestBuy Complaint

No receipt for credit card return - Customer Service Return

theymustbekidding's Picture Reviewed by theymustbekidding
Complaint 		 0

Returned an item to Portland Oregon BestBuy Item purchased online. Was told that item was credited to my account and that I was "Good to go", but that they couldn't give me a written receipt because of an error code.

They've got to be kidding!! If they goofed up so badly that there was no printable receipt, how do I know they credited my account. Told them to give me a receipt or give me back item and cancel return. They said they that they couldn't do that and that they would "mail the receipt". Are they kidding!!

Took a half an hour, but finally got a handwritten receipt from general manger showing that I returned item. I had to find the manager myself even though I asked several times. Have yet to see funds credited back to my credit card, but it's only been a day.

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