Crescent Processing company Complaint

Erod says: (2 weeks ago)

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They cost me $35 return fee and left 12 of 22 pages of a T&C. No contract. I was told they need my acount # to process cards, but no charge until I actually begin transacting. I am not in business yet. I sent thier equipment back
unused and got a bill for activation. They say there is a cancelation fee, but I never got a complete T&C, nor was I presented a contract, to accept or decline.
I can't believe they can play this
stupid scam and get away with it.

Carlsbiz says: (6 months ago)

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Finaly !! Someone that makes sense !! I agree - I would NEVER agree to anything of this nature based on someone on the phone verbally telling me the "terms & conditions".. I want to see it in writing.. Or no deal - period..
I am not saying anything about this company.. I am speaking generaly.. Nothing on paper - no deal !!

blessed2bless says: (7 months ago)

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Once again the case of a underinformed business owner and a bad sales rep. I personally work with (not for) Crescent Processing and can say they are one of the better companies to work with. The computer presentation... yes it's corny, but there's a purpose. Sales is the fastest growing job market in the country and there is a shortage of "good" salespeople. So, the company uses a laptop to help the novice salesperson "learn" how to sell. It also streamlines the paperwork process. What you didn't know is that Crescent makes every rep call the corporate office and have someone there review terms and conditions with the business owner. The business owner must also verbally agree to those terms on this recorded phone call and the rep must leave an up to date copy of the terms and conditions. Because it is already printed it shows you the "standard" terms, but terms can be amended at time of the sale. All of this must be done before the rep can even walk out the door or it's a dead deal. I don't know what you're looking for, but every contract has terms and conditions. There are always rates and fees that aren't "verbally" disclosed. There are always cancellation fees. Check your contract on your cell phone, for example. Or your telephone service, internet service, any agreements you may have with any vendors. I'm not mad, it's just funny how business owners wanna make money but get mad when others make money from them. Think about what I just said and see if ANY other merchant service provider has their sales reps go through those procedures before they consider to even process an application. That guy Doug was probably a newbie and you shook him up because you "know so much."