Bethesday Marriott Suites Complaint

No Cancellation Policy - Reservations

debsailor720's Picture Reviewed by debsailor720
Complaint 		 0

I'd like to help folks understand that booking online for this hotel through Marriott.com can lead to a reservation that cannot be cancelled. While I expect that through travel consolidation sites such as Expedia or Travelocity, I did not expect that to happen when I booked directly through Marriott.com. When I called and asked for a reconsideration of this policy, both the hotel and a national supervisor refused. I will not book again with Marriott if I can help it. I should be grateful if Bethesda Marriott Suites were to refund the money they've already charged me.

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