AttUverse Complaint

New got beyond installation - AT&T U-verse internet and TV

Reviewed by mstyah
Complaint

Decided to go with AttUverse for cable and internet. Spoke with 3 reps over 3 weeks before the last one scheduled installation; got a call 2 days prior to and was told there was a problem and I'd need to reschedule. Then, 2 days prior to the new date, received a call that there was a problem and the engineers would need 45 days to fix it. Not 4 to 5 days, but 45 days?!?!? Nearly eveyone in my building subscribes so how is there no availabilty??? There was no explanation of what the problem was. Told them to cancel the request since by that time I will have waited 10-11 weeks for someone to figure out what they were doing. I've never experienced such ridiculousness when trying to give a company my business!

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DetailsReview Rating: 1 out of 5
Reviewed By: mstyah
Company: AttUverse
Product: AT&T U-verse internet and TV
Date Added: 2 months ago

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AttUverse Complaint