Sears, Roebuck and Company (Sears.com) Complaint
New Hampshire - service dept
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Reviewed by hotdog Complaint |
  0 |
refused to check my transmission fluid
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My name is Brian and I am part of the Sears Cares escalations team. We would like to know more about this situation. I can’t understand why the Auto center would not at least check the Transmission fluid for you. That really is unacceptable and we want to determine why you would be treated in this manner. At your convenience, please contact my office via email at searscares@searshc.com and we will be happy to get to the bottom of this situation. In the email, please provide a contact phone number and the phone number the automotive service was done under (if different than the contact phone number) and we will call you directly. Also, please provide the screen name (Hotdog) used to post here for reference to this issue, and we do look forward to talking to you soon.
Thank you,
Brian J.
Senior Case Manager
Sears Cares