wheelsnext.com Complaint

Never again - tires and rims

gibunny's Picture Reviewed by gibunny
Please Improve
0  

I ordered wheels from them a year ago. First of all i was suppose to get lowering springs which i called about for months and they never gave them to me then they send me a rim with pin holes in them. The only thing they will do is give me 175 bucks when there discontinued. so im out 1100 dollars and all they can give me is 175. its ridiculous. Everytime you call, your waiting for over an hour and still dont get answers. I wouldnt recommend this company to anyone. They suck and dont care about you at all. the tires they give you with the wheels dont last at all either. Go somewhere else. Youll be a lot happier.


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WheelsnextAdmin says: (2 months ago)
0  
Dear Customer,

Has your issue been resolved? If not please let us know. If your issue has been resolved, can you please response here that you have received your product or a refund. It is very unfair to judge a company by this board because we always solve our customers problems, but then no one ever comes back to post about how we resolve all our customer's issues. We have thousands of customers, but no company is perfect and we all make mistakes. Our company was recently recognized by Inc. Magazine in their Inc. 5000 list of America's Fastest Growing Companies. This accomplishment would have been impossible without superior customer service on our behalf. See the link here: http://blog.wheelsnext.com/index.cfm/2008/9/18/Wheelsnextcom-Named-to-Inc-Magazines-Inc-5000-Fastest-Growing-Companies. Thank you and we look forward to the opportunity to serve you all.


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