HHGregg Complaint

Never Recieved - Chest Freezer

kitcat36234's Picture Reviewed by kitcat36234
Complaint 		 0

On,Sunday,March 2,2008, I went into the store and bought a chest type freezer.The salesman was all over me,trying to get a sale.I went into this store with the ad from the newspaper in hand.And I went there to purchase a chest type freezer.I was told if I paid for the one I wanted it would be delivered to the store the very next day at noon.So I paid cash for the freezer and a stereo my daughter wanted and left the store.On calling the next afternoon,Monday,March 3,2008, I was put on hold and no one ever came back to the phone.Thinking the freezer I purchased came in on the truck,I proceeded to the store address anyways.On my arrival I parked my trailer and my daughter went into the store to be told, that my freezer in fact had not came in on the noon truck as promised.And they would have it delivered to my house for free the very next day.This did not happen either.I called the next day,Tuesday and again was told it was not delivered to the store.And that they had no idea when it would be there ,that someone would call me when it came in.Wednesday and Thursday passed with no calls.So on Friday,March 7,2008,my daughter called to ask if it was delivered,she too was told it was not.On Saturday,March 8,2008,I was again told it was not there they would deliver it to my home for free the very next day.This also did not happen.Monday passed and still no call from this company.I called on Tuesday,March 11,2008,again I was told it was not there.At this time I was offered the display in the store.I told them I want the new freezer I had paid for and no I did not want the display I wanted my money back.I went into the store a few minutes after the phone call to receive my refund as was told that anything over $100 could not be refunded by the store it would have to be issued in check form in 7 to 10 business days.My next problem is:When I paid cash for this freezer I did not tell them that because it was over a $100 I would have to issue them a check in 7 to 10 business days,I paid in full.I never had this item in my possession and there would be no reason why this company should be able to keep my money.Angry customer in Lizella.Georgia.
Cathy Evans

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More HHGregg Reviews and Complaints More HHGregg reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 5x5 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More HHGregg reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team