wheelsnext.com Complaint

Never Again!!! - wheels

goldendog's Picture Reviewed by goldendog
Complaint 		 0

Pay a few more bucks and deal with a company that knows what their doing!! My tpms sensors didn't fit as promised, the wheels were delivered 2 weeks late, the $500 gas card is a joke and try to get in touch with a service rep. After spending an hour on hold, they told me I should have bought their sensors for an additional $500.

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WheelsnextAdmin says: (1 year ago)
 0
Dear Customer,

Has your issue been resolved? If not please let us know. If your issue has been resolved, can you please response here that you have received your product or a refund. It is very unfair to judge a company by this board because we always solve our customers problems, but then no one ever comes back to post about how we resolve all our customer's issues. We have thousands of customers, but no company is perfect and we all make mistakes. Our company was recently recognized by Inc. Magazine in their Inc. 5000 list of America's Fastest Growing Companies. This accomplishment would have been impossible without superior customer service on our behalf. See the link here: http://blog.wheelsnext.com/index.cfm/2008/9/18/Wheelsnextcom-Named-to-Inc-Magazines-Inc-5000-Fastest-Growing-Companies. Thank you and we look forward to the opportunity to serve you all.




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