Hughesnet Complaint

Needs a Fair Access Monitor

Reviewed by wacohughesnet
Complaint

Throughput is considerably less than the technical speed. I am paying for about 1700 down and 200 or so up. When you do a speed test, it just sits there for several seconds. Then, it performs at the specified rate, but, again, that's not at all what you experience. The Fair Access Policy is a surprise to most, but once you know about it, it would be livable IF there was some sort of meter to tell you how close you're coming to the ceiling. It obviously knows. Why it doesn't inform you has to be chalked up to their desire to drop you to dial-up speeds so they leverage their end. I too am rural and stuck. If *any* other broadband was available, they would have to be as horrible for me not to switch.

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