Napavalleycars.com Complaint

Napavalleycars.com customer service

sharkfin25's Picture Reviewed by sharkfin25
Complaint 		 0

I purchased a 1994 Saturn SC2 from Napa Valley Automotive Consultants in July of 2007. Immediately upon getting the vehicle home, it became apparent there were issues mechanically and physically with the car. Molding on the drivers door broke loose and the car was hesitating and not running properly. Patrick Lewis, the owner of NVAC, assured me that his mechanic had thoroughly checked out the car and it was in excellent condition. I took the car to Saturn of Roseville and was told the car need a tune up and oil change, since the oil had not been changed in quite some time. I was quoted $600, so I decided to just pay the $110 diagnostic fee and take it to Firestone, since it would be cheaper for the tune up. During the tune up, Firestone found that the valve cover gasket was leaking and would have to be replaced. Also, they said it was clear the oil had not been changed in a very long time as it was "filthy". It cost me over $500 to have all the repairs done to bring the car back to working order. I called Patrick to dicuss the issue and he offered me $100, take it or leave it. I took it, but I still believe he is responsible for covering all the repairs. Since that time, the alternator in the car has gone out, the cruise control stopped working, etc. Obviously this car was never checked at all. Mostly, I don't want other people to get ripped off by this company.

I filed a complaint with the Better Business Bureau and Patrick never bothered to respond. If he wants to help me, he can reimburse me the $500 he owes me for repairs.

Was this review helpful to you? Register to participate by writing your own reviews.

CUSTOMERS RESPOND HERE:

Post a reply for this review Post a comment for this review
Write a review about !
Create a support ticket for !
More Napavalleycars.com Reviews and Complaints More Napavalleycars.com reviews, complaints, compliments and support tickets
BUSINESSES RESPOND HERE:

Claim this company Business owners and decision makers: Claim this company
Respond to this review Companies: Respond to this review
Take the pledge Click here to take the pledge




Share This Review

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Comments - Consumers and Companies Connect by Commenting





*Companies: Reply to your Customers here


Add Your Comment:


*Do the math: 3+5 =

This is to ensure you are a human user. Please do the math.

*Pick a Username
I already have a username
Username must be 4 to 20 characters, only letters and numbers.

*Email
Privacy policy
We will send your password to this address.
We do not sell or share your email with anyone and only use it to validate you..


More Napavalleycars.com reviews

Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team