Hollister Complaint

NO customer service - customer service

coach's Picture Reviewed by coach
Complaint 		 0

august 2008
i went to hollister store, then try the clothes in the fitting room.my son and daughter is with me, i put down my coach sunglasses then my son get it and wear it.then we went outside the fitting room to pay.i put my kids on the side while i was paying.just 2 to 3 steps from the cashier.so i know my kids is still holding my glasses. there's no people in line so it was fast.we go out of the store a few steps away then i remember my sunglassses so we went back.i asked the staff if they saw it but said not. they dont even care.i asked if theres a camera? they said just on the cashier only. so we went home.then call them agin if they could help me.just look on their security camera while i was paying, if i still have my sunglasses just to make sure.and then they said they dont have access to the camera's. then i said because its just a glasses so u dont care...im not even finish talking to the person who answer my call, he just hang up the phone.horrible..i mean they could do something if they want..they could help me..what if the sunglasses is worth a million..they dont really care!!!glad that some of their stores get closed..even the sister co. abercrombie n fitch.dont patronized this product!

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nlh1 says: (3 months ago)
 0
As a former employee for Hollister Co., they were right. No one that works in the store (even the managers) can review any footage on a security camera. The corporate headquarters are the only ones who can review the tape. Maybe next time you can be a little less irresponsible and not leave your expensive coach sunglasses behind. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS nor should we kiss your a$$ when you forget your sunglasses. it's not our fault!

omsjudb833 says: (10 months ago)
 0
i realized they didnt have cameras either. but like i think they do in the front or the cashier. cuz people is always looking at u and stuff. but there is no censors outside. cuz they are cheap. they just put the security things on the clothes. to fool u.

sorry says: (12 months ago)
 0
don't take your kids with you when you go shopping I am sure they had a splendid time watching you try on clothes, right?




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